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The Power of Light and Shadows

I am sure that if you are a countertop fabricator, at some point in time you have already, or will, have to deal with a customer that will swear up and down that the color of the countertop in her house is not what she saw in the showroom.

I think this video clearly shows why it is imperative to give a customer a sample to take home and see what the color looks like in their own home.  Then make sure they sign off on the color and have a disclaimer they sign on the same page where they indicate as the customer that they were given a sample to take home and look at under the lighting in their own home.

 

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